Privacy Policy for Fabricare Auto
Fabricare Auto is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in connection with your access to and use of our site and services.
1. Information We Collect
We collect various types of information to provide and improve our automotive and textile care services.
- Information you provide to us directly: This includes personal details you submit when making a booking, enquiring about services, or contacting us directly. This may include your name, contact information (such as email address and phone number), vehicle details (make, model, license plate number), and payment information.
- Information we collect automatically: When you access or use our site, we may automatically collect information about your device and your usage patterns. This includes IP address, browser type, operating system, referring URLs, and interaction with our site content. This information helps us understand how our site is used and improve its functionality.
- Information from third parties: In certain circumstances, we might receive information about you from third-party partners, such as scheduling platforms or payment processors, to facilitate our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services: This includes processing your service requests for automated car washing, interior detailing, textile coatings, convertible top cleaning, upholstery deep cleaning, leather conditioning, and textile repair assessments. We use your details to schedule appointments, conduct services, and communicate with you about your vehicle.
- To communicate with you: We use your contact information to send service confirmations, reminders, invoices, and respond to your inquiries or feedback.
- For billing and payment processing: To process payments for our services.
- To improve our services: We analyze user data to understand service demand, identify areas for improvement, and develop new offerings.
- For safety and security: To maintain the safety and security of our premises, our services, and our customers.
- To comply with legal obligations: To meet legal and regulatory requirements applicable to our business operations.
3. Sharing and Disclosure of Information
We understand the importance of keeping your information private. We will not sell your personal data to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, scheduling, or IT support. These service providers are contractually bound to protect your data and use it only for the purposes for which it was provided.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you if such a transfer occurs and if it impacts your privacy rights.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information both online and offline. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our site may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fabricare Auto
89 Techlink
Kaki Bukit Place, Unit 03-01
Singapore, Central Region, 416178
Singapore